Establishing and Maintaining a Corporate Records Management Program

Aug 26, 2015 By: Ed Dietel

Improving an existing Corporate Records Management Program or establishing a new one in a new organization are two radically different challenges.

No Good Deed Goes Unpunished

May 27, 2013 By: Eric Cooperstein

Consider this client screening scenario. A potential client contacts you regarding a legal problem. He or she might meet with you in

Finding Value in Free Consultations

May 13, 2013 By: Eric Cooperstein

There are essentially two schools of thought on whether lawyers should offer free consultations to prospective clients. On one side are the

Shop Supplies

Apr 23, 2013 By: Eric Cooperstein

Last week a lawyer wrote to me and asked if it was ethical to charge, in addition to a flat fee for

A Positive Brand Takes More Than Just Showing Up

Apr 17, 2013 By: Diane Costigan

We’ve been reviewing the four components that make up a lawyer’s brand: technical skills, client service, dynamic approach and personal qualities.  Having

Time Matters

Apr 9, 2013 By: Eric Cooperstein

The debate over the wisdom of the billable hour has once again come alive in the blawgosphere in the wake of the

Your Personality Weaves Its Way Into Your Brand

Apr 2, 2013 By: Diane Costigan

Of the four components that make up a lawyer’s brand, the first three (technical skills, client service and dynamic approach) deal directly

DELIVER THE WORK WHEN PROMISED

Oct 15, 2012 By: Alan Gutterman

In many cases the work required of a business attorney is “time sensitive” and must be completed in accordance with a schedule

LAW IS A SERVICE BUSINESS: TREAT THE CLIENT PROFESSIONALLY AND WITH PERSONAL ATTENTION

Oct 10, 2012 By: Alan Gutterman

Law is a service business and the sooner you understand and accept that the better it will be for everyone involved.  I

UNDERSTAND AND EMPHASIZE WHAT’S REALLY IMPORTANT TO THE CLIENT

Oct 8, 2012 By: Alan Gutterman

Great attorneys—attorneys with clients who think they are “great”—have a knack for understanding and emphasizing what’s really important to their clients and

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