Strategies for controlling and recovering your online research costs.

Most law firms would agree that online research represents a significant cost. If your firm chooses to recover all or some of its online research charges, West offers powerful and flexible solutions to help meet your needs.

  • Managing online charges »  Most law firms have a cost-recovery strategy in place, but all face hurdles. Here are the challenges you’re likely to encounter.
  • Developing your strategy »  Implementing a successful cost-recovery program requires three things: a sound strategy, firm-wide commitment, and a detailed plan for execution.
  • Managing billing with QuickView+ »  Find out how QuickView+, West’s online cost-recovery and reporting service for Westlaw, can help with your organization’s cost-recovery efforts.
  • Setting up client validation »  The key to effective cost recovery is ensuring that all research is assigned a valid client ID before research begins.
  • Discussing cost recovery »  Before changing your cost-recovery policies, make sure your firm’s partners are equipped to explain the charges to your clients.
  • Training for success »  Ongoing training is necessary for users to conduct online research within the parameters of your firm’s cost-recovery policies.