New Additions to “Designing an Effective Corporate Information, Knowledge Management, and Records Retention Compliance Program”

October 11, 2016

document reviewBeginning with this post, I want to highlight a few of the newly added materials to the 2016 edition of my volume.  This will not just repeat what has been added to the volume in this latest edition, but will also comment on its significance.

In this year’s edition, I said that “The question I want to address is why should corporate lawyers and professional record managers be interested in effectively managing corporate information and knowledge?  Lawyers who provide advice and counsel to corporate clients even in specialty subjects such security compliance, EEO, intellectual property, tax, or any other legal subject, should have some a detailed familiarity with issues involved with that corporation’s records because those records contain vital data, information, and knowledge that may be directly on point to their subject matter advice.  Seemingly, managing corporate records may seem to the uninitiated to be a simple, straightforward matter, often the responsibility of file clerks, who pay little or no attention to the details of the content of those records.  Managing the data, information, and knowledge in corporate records is by far a quite complicated subject that must be the responsibility of critically thinking individuals who are familiar enough with corporate operations to be able to evaluate the quality and appropriateness of that data, information, and knowledge.”

In this year’s edition, I was much too modest in saying how critical the information, and knowledge that should be recorded in corporate records about these complex legal specialties.  What is or is not recorded can be vitally critical to many of the challenges the company may face in the future, some may even be so critical as to determine whether the company lives or dies an uncomfortable and painful death.  What is critical to be recorded is the very details of what happened or what transpired.

Often attorneys think that solving problems is their primary responsibility, but unfortunately that cannot be the end of the story.  An accurate and detailed recording of what transpired and how a matter was resolved may, and is likely, to be critically valuable and directly on point in a future matter.  The quality of that information, as detailed in §§ 1:8 and 8:17 of this volume is vital to the value it may have for the future and its usefulness to the company.

Readers of this blog are again invited and welcome to submit ideas that are not yet but need to be covered in my volume Designing an Effective Corporate Information, Knowledge Management, and Records Retention Compliance Program and also are invited and welcome to submit their proposed solutions to those ideas.