Are Your Processes Working For or Against You?

Feb 13, 2015 By: Susan Hackett

Most guidelines and RFP processes are very often written poorly, promote dysfunctional behavior, and are not developed to promote the purposes they were designed to address

Nothing’s Normal: Thoughts on the New Age of the Legal Profession with Susan Hackett

May 23, 2014 By: Susan Hackett

It’s in the interests of law firms and legal departments to regularly re-equip their lawyers for emerging practice models and evolving client needs.