Happy Thanksgiving from Westlaw Small Law!

November 22, 2012

Happy Thanksgiving!

What are you most thankful for?

This was the main focus of one of our team meetings this past week: What are we most thankful for about our customers?

This was the type of meeting that ran over because everyone wanted to be able to share their own experience with a customer and how impactful it was to them and how it shaped the way they work. I thought it would be nice to share what our overall consensus of the meeting was…

One reason we are thankful for our customers is the open communication we have with you, we love your feedback!

We have put great effort to make sure that you are being heard whether it’s features you like or dislike to one of our products, questions and concerns about your account, or questions during a webinar. Everything you tell us, we try to take into account and make sure we’re here to help your law firm succeed in whatever way we can.

One example of this is the updates to West Cite Advisor (part of Westlaw Drafting Assistant) were specifically designed based on the feedback you provided.

For you references, here are some contact links to make sure you’re able to reach us whenever you’d like:

Westlaw Reference Attorneys >>
Small law Resource Center >>
Find Your Rep >>
OnePass Resources >>
Full Contact List >>

So whatever your plans are for this Thanksgiving, just know that everyone here in Small Law Firms from Thomson Reuters wants to wish you a wonderful and safe Thanksgiving and are very thankful for the relationship we’ve been able to build with you!

Also, as a bonus check back tomorrow for Black Friday specials from Small Law on our blog!

Thank you and I hope you have a wonderful Thanksgiving and a safe upcoming holiday season!