WESTLAW NEXT Tip of the Week: Expert Research Help – One Call, One Click

December 3, 2012

Tip of the WeekTip of the Week is taking a winter break through December and will return January 7, 2013

Did you know that your WestlawNext® subscription includes unlimited access to Reference Attorneys, the industry’s premier team of legal research assistance professionals? Every Reference Attorney is a bar-admitted attorney and online research expert with a deep understanding of WestlawNext features, functionality, and content. They can help you refine your search query, find a specific law or document, and answer just about any question regarding research on WestlawNext.

Research Assistance via Live Chat

Live Chat iconReference Attorneys can help you get the most out of WestlawNext. To chat one on one with a Reference Attorney, in real time while doing your research, simply click Live Chat at the bottom of any page.

By default, the notes and highlighting you've added to documents are visible

A transcript of your chat can be emailed at your request (by including your email address in the window above) or printed at the end of your session. Live Chat is available Monday through Friday from 7:00 a.m. to midnight (CST).

24/7 Research Assistance by Telephone

Reference Attorneys also provide legal research help by telephone – 24 hours a day, 365 days a year. Contact them by calling 1-800-REF-ATTY (1-800-733-2889). You’ll find telephone numbers, email addresses, and hours of support listed in the Help Center.

By default, the notes and highlighting you've added to documents are visible

Whether it’s at the beginning of your research or after you’ve hit a roadblock, Reference Attorneys help to keep your research moving forward.

Tip of the Week will return in 2013 on January 7. Happy holidays!

Sign On