WESTLAW NEXT Tip of the Week: Expert Legal Research Help – One Call, One Click

May 21, 2012

Tip of the WeekDid you know that your WestlawNext® subscription includes unlimited access to Reference Attorneys, the industry’s premier team of legal research assistance professionals? Every Reference Attorney is a bar-admitted attorney and online research expert with a deep understanding of WestlawNext features, functionality, and content. They can help you refine your search query, find a specific law or document, and answer just about anything regarding research on WestlawNext.

Research Assistance via Live Chat

Live ChatReference Attorneys can help you get the most out of WestlawNext. To chat one-on-one with a Reference Attorney, in real time while doing your research, simply click Live Chat at the bottom of any page.

Research Assistance via Live Chat

A transcript of your chat can be emailed at your request (by including your email address in the window above) or printed at the end of your session. Live Chat is available Monday through Friday from 7:00 a.m. to midnight (CST).

24/7 Research Assistance by Telephone

Reference Attorneys also provide legal research help by telephone – 24 hours a day, 365 days a year. Contact them by dialing 1-800-REF-ATTY (1-800-733-2889). You’ll find telephone numbers, email addresses, and hours of support listed in the Help Center.

24/7 Research Assistance by Telephone

Whether it’s at the beginning of your research or after you’ve hit a roadblock, Reference Attorneys help to keep your research moving forward.

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