NACM and NCACC Conference Insights

July 23, 2014

NCACC NACMLast week a number of Thomson Reuters Court Management Solutions executives attended two major court focused conferences: NACM (National Association of Court Managers) and NCACC (National Conference of Appellate Court Clerks). At each of these conferences Thomson Reuters was a sponsor and conducted a number of focused sessions on specific topics of interest to court personnel. Below are some comments and insights from those that attended the conferences.

NACM

More than 700 court managers from across the country gathered together this past week in Scottsdale, Arizona for the NACM (National Association of Court Managers) Annual Conference to learn, share knowledge and talk about the future of their courts

While Thomson Reuters was there as a sponsor and exhibitor, we were also encouraged to attend educational sessions as we were able. What struck me most while attending these sessions and walking the halls, was that the same topics seem to be continually in the forefront of the attendees minds

  1. Pro Se litigants
    • Most of the discussions around this topic was in relation to how to help, how to manage and how to keep the court efficient amid the rise in the number of Pro Se litigants they are seeing
  2. E-Filing
    • On this topic, while the audience was court managers, it seemed that lawyers in the field are beginning to push harder for courts to get online. Also, mandatory e-filing is becoming required in many jurisdictions.
  3. Brain Drain/Retirement
    • We all know there is going to be a wave of government employees retiring in the next 5 years and with that comes multiple challenges. Firstly, how can courts capture retiring employees knowledge and secondly, how can they attract and retain Millennials?
  4. Generational Workstyle Differences
    • With large numbers of government employees reaching the retirement age, the next generation of employees are beginning to fill their shoes. What courts are finding, is that this new generation worker has difference needs and wants in a position. Whether that is more flexible hours or the ability to work remotely. The struggle is how can courts foster and retain these workers by allowing these options, while still serving the needs of the public?
  5. Court use of Social Media
    • Social media and the use of that technology has been making a larger appearance in the government sector. Some courts currently use texting as a reminder for court appearance dates and appearance locations. So, the question is, does texting, facebook and/or twitter have a place in today’s courtroom?  Also, how will social media impact the courts –  including the impact on juries, judicial ethics issues, and HR and policy issues.

There seemed to be many differing points of view on how to address the above topics, what was truly inspiring was to see these court managers engage in open and frank discussions about the future of their field.

Thank you to NACM for a wonderful conference and to my colleagues Bruce Bevis, Eric Ortner, Jarrod Note, John Overholtz, and TJ Murphy for their participation.

– Grant Evavold, Marketing Manager

NCACC

The 41st Annual Conference of the NCACC (National Conference of Appellate Court Clerks) was held last week in beautiful Richmond, Virginia. As a representative of Thomson Reuters, specifically on behalf of our case management system C-Track™ I have to say it was fantastic. Many clerks expressed a strong interest in our CMS products

As an event sponsor, Thomson Reuters hosted an event Wednesday evening at the Historic Tredegar Iron Works building. This gave us a more informal opportunity to speak with the conference attendees about what they are experiencing in their courts, what their needs are, and what trends they see.

Another hot topic was the exodus of AmCad (American Cadastre) from the CMS market after a failed project with the state of Oklahoma. There was much discussion around where this leaves current AmCad customers and their CMS systems and support needs.

Looking forward to next year’s conference in Utah!

– Tom Oritt, Case Management Implementation Manager