March 5, 2014
While law departments continue to rely on outside firms for substantial parts of their legal workload, organizations appear to be meeting the challenge of reducing outside legal costs by bringing more work in-house or outsourcing to legal services providers, while consolidating their spend around fewer firms.
A smaller portion of outsourced legal work goes to legal process outsourcing providers (non-law firm service providers).
As LPOs have expanded their services beyond document review, law departments should periodically re-evaluate where, when and how LPO can add value.
Thomson Reuters surveyed nearly 600 in-house attorneys to study law department trends and needs, as well as opportunities to improve the quality of legal counsel that is provided, increase efficiency and reduce costs.